Ronald J Hettler CIC

About Ronald J Hettler CIC

Ronald J. Hettler, CIC is a Certified Insurance Counselor (CIC) with over 46 years of experience in the insurance industry. He is the owner/president of Hettler Insurance Agency in Lubbock, Texas and is licensed by the Texas Department of Insurance (License #666862). Ron specializes in helping individuals, families, and small business owners understand complex insurance concepts in clear, practical terms so they can make informed decisions about their coverage. License verification available through the Texas Department of Insurance.

Your essential auto insurance checklist for Texas drivers

Use this auto insurance checklist for Texas drivers. Texas auto insurance state minimums (30/60/25) are the legal floor — not real protection. Ron Hettler, CIC walks Texas drivers through liability limits, PIP, UM/UIM, hail-ready comprehensive coverage, and how shopping 30–60 days before renewal plus bundling auto + home can save 10–25%.

By |2026-05-13T13:22:56-05:00May 8, 2026|Auto Insurance|

Business insurance audit guide for Texas owners

A business insurance audit is not an investigation — it's a routine check that your premium matches your actual operations. Ron Hettler, CIC explains what triggers a Texas audit, the documents you need, how workers' comp and general liability audits differ, and the classification mistakes that cost businesses thousands.

By |2026-05-12T16:25:24-05:00May 7, 2026|Business Insurance|

How Percentage Deductibles Work on Texas Homes

How Percentage Deductibles Work on Texas Homes Many Texas homeowners know they have a deductible—but far fewer understand that some deductibles are based on a percentage of the insured value of the home, not a flat dollar amount. This becomes especially important when dealing with wind and hail claims, where percentage deductibles are common. In areas such as Lubbock and West Texas, severe weather [...more]

By |2026-05-06T17:11:41-05:00May 6, 2026|Homeowners Insurance|

Texas Homeowners Policy Wind and Hail Deductible

What Is a Wind and Hail Deductible on a Texas Homeowners Policy? Many Texas homeowners are surprised to learn that their insurance policy may have more than one deductible. One of the most common examples is a separate wind and hail deductible. This matters because a wind and hail deductible is often higher than the standard deductible that applies to other covered losses. In [...more]

By |2026-05-05T17:05:31-05:00May 5, 2026|Homeowners Insurance|

Optimize Your Business Owners Policy Workflow for Better Coverage

Optimize your Texas Business Owners Policy Workflow with a proven 5-stage workflow for better coverage and peace of mind: — data collection, coverage selection, endorsement review, binding, and verification. Ron Hettler, CIC explains how Lubbock business owners close coverage gaps and use the declarations page as their single source of truth. Avoid gaps and confidently manage your insurance process today!

By |2026-05-12T09:25:22-05:00May 4, 2026|Business Insurance|

Storm insurance essentials for Lubbock homeowners

Discover storm insurance essentials for Lubbock Texas homeowners. Learn how to protect your property from severe weather with our comprehensive guide! Lubbock sits in one of the most severe hail corridors in the country — and standard homeowners policies often skip flood, exclude cosmetic hail damage, and pay only depreciated value on older roofs. CIC-certified independent agent Ron Hettler explains every storm-coverage essential Lubbock homeowners need: hail, wind, flood, ACV vs. RCV, and the questions to ask before the next West Texas storm hits.

By |2026-05-11T12:20:51-05:00May 2, 2026|Home Insurance|

Why Hettler Insurance Does Not Use Virtual Assistants | Protecting Your Personal Information Matters

Protecting Your Personal Information. Why Hettler Insurance Does Not Use Virtual Assistants. In today’s insurance environment, many agencies are turning to virtual assistants to handle customer service, process policy changes, and manage administrative work. These assistants are often located outside the agency—and in many cases, outside the United States. While this approach may reduce operating costs, it introduces a reality that most clients are [...more]

By |2026-05-01T11:00:09-05:00April 27, 2026|Insurance Advice|

When Your Car Bottoms Out, Is It a Collision Claim?

Is It Called a Collision Claim When Your Car Bottoms Out? Yes—damage caused when your car bottoms out is generally handled as a collision claim. In insurance terms, this is often described as a collision with the roadbed. That means the collision deductible applies, and when no other party is responsible, the claim is typically treated as at-fault. This is one of the most commonly [...more]

By |2026-05-08T09:33:37-05:00April 24, 2026|Auto Insurance|

Lubbock Homeowners Dust Storm Damage and Wind and Hail Deductible

Duststorm Damage and the Wind & Hail Deductible for Lubbock Homeowners Duststorms are a common reality in Lubbock and across West Texas, and they can cause real damage to homes. One of the most misunderstood issues is how that damage is handled under a homeowners insurance policy—specifically, whether the wind and hail deductible applies. In many cases, it does. Understanding why comes [...more]

By |2026-05-01T11:01:12-05:00April 23, 2026|Homeowners Insurance|

Why You Should Use a Local Insurance Agent (Not AI or Online Systems)

A Local Insurance Agent Is Your Best Bet in the Age of AI The insurance industry is buzzing about artificial intelligence. You are hearing about automated underwriting, AI claims handling, and even so-called fully autonomous insurance companies. Recently, I tested one of these AI systems myself. What happened tells you everything you need to know. A Real Conversation With AI (And What It Got [...more]

By |2026-04-17T12:04:15-05:00April 17, 2026|Advice|

Does Homeowners Liability Insurance Cover Golf Ball or Baseball Injuries?

What Happens If You Hit Someone With a Golf Ball? How Homeowners Liability Insurance Can Protect You in Everyday Situations Most people think of homeowners liability insurance as protection for the house itself. But one of the most important parts of a homeowners policy has nothing to do with the home structure at all. It is your personal liability coverage. In many cases, homeowners [...more]

By |2026-04-20T12:15:14-05:00April 7, 2026|Homeowners Insurance|
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