Insurance SAQs (Should Ask Questions) provided by Hettler Insurance Agency

Insurance SAQ’s versus Insurance FAQ’s

These SAQ’s (Should Ask Questions) are broken down into categories. The following SAQ’s can help customers better understand their policies and ensure that they are getting the correct insurance coverage they need. Here are some “SAQs” that potential customers might not realize that they need to ask. Maybe you’ve heard the adage: “Ask better questions, get better answers“? Please note that the answers might vary depending on the specific policy and customer situation, so these are GENERAL answers:

Auto Insurance Car SAQs in Texas

A: It depends on the policy. Some auto insurance policies may not cover vehicles used for business purposes. You may need a separate commercial auto insurance policy for this.

A: “Full coverage” usually means that your policy includes liability, collision, and comprehensive coverage. However, it does not mean that “everything” is covered, there may be exclusions.

A: If you move out of Texas, you should inform your insurance provider. Your rates may change depending on the insurance regulations and risks in your new location.

Homeowners Insurance SAQs in Texas

A: Natural disasters like floods and earthquakes are typically not covered by standard homeowners insurance policies. You may need to purchase separate policies for these risks.
A: Standard homeowners insurance may not cover issues related to renting out a part of your home. You may need additional coverage. Ask us if you need landlord or business insurance.
A: Typically, homeowners insurance does cover both the physical structure of your home and your personal belongings. However, there may be limits and exclusions. So, be sure to ask your independent insurance agent about which types of personal property might could be limited or excluded. Many times, some insurance categories exclude certain things by default that the typical consumer may not realize. This is one reason to contact an independent insurance agent because we work for you to make sure that you are making an informed decision. Our job is to save YOU time, money, and trouble.

Business Insurance SAQs in Texas

A: Homeowners insurance usually doesn’t cover home-based businesses adequately. You might need to consider a home-based businesses insurance policy. Consider, a work-at-home or home-based business IS still a business.
A: Workers’ compensation insurance, which is separate from general liability insurance, would cover employee injuries.
A: Cybersecurity coverage varies, but it could cover things like data breaches, cyber extortion, and business interruption due to a cyber event.

Health Insurance SAQs in Texas

A: Many health insurance policies do cover mental health services, but the extent of coverage may vary.
A: As of the last update in 2021, health insurance providers cannot refuse coverage or charge more due to pre-existing conditions, thanks to the Affordable Care Act.
A: Preventive care coverage can vary, but many health insurance plans cover services like vaccines, screenings, and check-ups.

Life Insurance SAQs in Texas

A: In a whole life insurance policy, part of your premium builds a cash value that you can borrow against or invest.
A: Many life insurance policies allow you to increase or decrease your coverage over time, but changes may require a new medical exam or affect your premiums.

A: In most cases, life insurance benefits are not subject to income tax for the beneficiaries.

General Insurance SAQs in Texas

A: Many insurance companies offer discounts if you purchase multiple types of insurance policies with them.
A: The process for filing a claim can vary, but generally, you will need to contact your insurance provider, provide information about the incident, and submit any required documentation. BONUS: When you use an independent insurance agency like Hettler Insurance Agency in Lubbock Texas, your agent can help you with the claims process.
A: You can usually make changes to your policy by contacting your insurance provider, or your independent insurance agent. Some changes may affect your premiums.